StoneFly, Inc. Privacy Policy
At StoneFly, Inc. (“StoneFly,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.stonefly.com (the “Site”) and when you interact with us through contact forms, chat services, email communications, events, or other communication channels.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Company name
- Job title
- Phone number
- Mailing address
- Information submitted through forms, registrations, surveys, support requests, or communications with us
Technical and Usage Information
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Referring websites and URLs
- Time spent on pages
- Session activity
- Website usage and performance information
- Cookie identifiers and similar technologies
Communications Information
We may collect information provided through:
- Contact forms
- Chat services
- Email communications
- Event registrations
- Product inquiries
- Demo requests
- Customer support interactions
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries, support requests, and demo requests
- Provide products, services, and customer support
- Send transactional, service-related, and administrative communications
- Send marketing, promotional, educational, or informational communications where permitted by law
- Improve the functionality, performance, and user experience of our Site
- Analyze website usage and engagement
- Maintain the security and integrity of our systems and services
- Detect, prevent, and investigate fraud, abuse, or unauthorized activity
- Measure the effectiveness of communications and marketing efforts
- Comply with legal obligations and enforce our rights
3. Cookies and Similar Technologies
Our Site may use cookies, pixels, tags, scripts, session monitoring technologies, and similar tools to enhance functionality, improve user experience, analyze website activity, maintain security, and support business operations.
These technologies may collect information regarding your interactions with our Site, including pages visited, links clicked, browsing activity, device information, and other usage data.
You may manage certain cookie preferences through your browser settings or through consent tools made available on our Site.
Where required by applicable law, we will provide notice and obtain consent before deploying non-essential cookies or similar technologies.
4. Website Analytics and Communications
We use analytics, communication, and related technologies to better understand how visitors interact with our Site, improve website performance, enhance user experience, maintain security, and support our business operations.
Information collected through these technologies may include website usage data, browsing activity, device information, communication activity, and other interaction data.
We may use this information for:
- Website analytics and reporting
- Product and service improvement
- Customer engagement
- Marketing effectiveness measurement
- Security monitoring and incident response
- Business operations and administration
5. SMS Consent and Phone Number Collection
When you provide your phone number on our website and consent to receive SMS communications, you agree to receive text messages from StoneFly regarding your expressed interest in our products or services.
Mobile phone numbers and SMS consent information are not sold or shared with third parties or affiliates for their marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties except as necessary to provide messaging services or as required by law.
You may opt out of receiving SMS communications at any time by replying STOP to any message we send.
6. Sharing of Information
We may share information with:
Service Providers
Third-party service providers that assist us with:
- Website operations
- Analytics and reporting
- Customer communications
- Marketing activities
- Customer support
- Security monitoring
- Business operations
These providers may process information on our behalf solely for the purpose of providing services to StoneFly and are required to protect such information in accordance with applicable laws and contractual obligations.
Legal and Business Requirements
We may disclose information when required by law, regulation, legal process, governmental request, or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights and property
- Protect users, customers, or the public
- Investigate or prevent fraud, security incidents, or unlawful activity
7. Sale and Sharing of Personal Information
StoneFly does not sell personal information to third parties for monetary or other valuable consideration.
StoneFly does not share personal information with third parties for cross-context behavioral advertising or targeted advertising purposes.
Any disclosures of information to service providers, contractors, or vendors that assist with analytics, communications, marketing operations, customer support, security, hosting, or business operations are made solely for business purposes and are not intended as a sale of personal information.
8. Chat, Forms, and Communications
Information submitted through contact forms, chat services, event registrations, support requests, email communications, and similar communication channels may be collected, processed, stored, and analyzed by StoneFly and its service providers for business, support, security, quality assurance, analytics, communication, and operational purposes.
By submitting information through these channels, you acknowledge that your communications may be processed as described in this Privacy Policy.
9. Data Security
We implement commercially reasonable and industry-standard measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
10. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request information about how your information is collected, used, and disclosed
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Manage cookie preferences where available
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in such communications.
To exercise your privacy rights, please contact:
Email: [email protected]
StoneFly will not discriminate against individuals for exercising any privacy rights available under applicable law.
11. Consent
By using our Site, interacting with our online services, submitting information through forms, communicating through chat features, registering for events, or otherwise engaging with our services after receiving applicable notices, you consent to the collection, use, disclosure, and processing of information as described in this Privacy Policy, subject to your rights under applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
StoneFly, Inc.
Phone: +1 (510) 265-1616
Email: [email protected]
Website: www.stonefly.com