SaaS EHR Provider Improves Operations with Secure Unified Storage

Organization

A leading provider of SaaS-based Electronic Health Records (EHR), medical practice management software, and patient engagement tools. It serves healthcare providers nationwide, optimizing workflows and improving patient care. With a focus on regulatory compliance and data security, the organization supports practices of all sizes. Its cloud-based solutions ensure the confidentiality and accessibility of critical health data.

Industry

Healthcare IT | Health Information Technology (Health IT)

Challenges

The organization’s existing storage setup relied on multiple servers, each dedicated to block, file, and object storage, creating a fragmented system. This siloed infrastructure led to high operational expenses and increased management overhead, as maintaining and optimizing separate storage environments consumed valuable resources.

As a SaaS provider, the organization also faced the added pressure of ensuring that its cloud-based EHR systems were secure and available. The growing threat of ransomware further compounded the issue. With cyberattacks becoming more frequent and sophisticated, the organization needed a storage solution that could safeguard sensitive EHR data against unauthorized access and encryption attempts. Meeting regulatory compliance requirements, such as HIPAA, while ensuring uninterrupted access to critical patient data, further complicated their operations.

“Managing different storage systems was inefficient and costly, and the rising risk of ransomware attacks made us rethink our approach to data protection,” said Sarah Thompson, IT Director. “We needed a solution that not only unified our storage but also prioritized security and reliability.”

Solution

To address the inefficiencies of their fragmented storage infrastructure and mitigate the rising threats of cyberattacks, the organization turned to the USO unified SAN, NAS, and S3 object storage appliance. As a SaaS provider, the organization needed a solution that could integrate all storage types into a single, streamlined solution, reducing operational expenses and simplifying management. With all data housed in one location, the organization was able to consolidate their storage resources, cutting down on the complexity and time spent managing multiple servers.

Additionally, the USO’s built-in ransomware protection features, such as immutable backups and strong encryption, helped safeguard critical EHR data from the growing threat of ransomware. The appliance’s secure, air-gapped architecture ensured that even in the event of an attack, their data would remain intact and accessible. The USO’s compliance-friendly features also enabled the organization to meet stringent regulations without compromising security or availability.

“Implementing the USO appliance significantly improved our data security, reduced our total cost of ownership, and ensured that we could meet compliance requirements with ease. It’s been a critical investment for our business continuity.”

Results

After implementing the USO appliance, the organization experienced the following ongoing long-term benefits:

Ransomware Protection: The USO features StoneFly’s patented Air-Gapped Vault® and immutable file and object storage, providing integrated ransomware protection to ensure critical data remains secure from cyber threats and compliant with industry standards.

Lower Operational Costs: By consolidating block, file, and object storage into a single appliance, the company reduced the need for multiple servers, lowering both capital expenditures and operational overhead.

Simplified Management: With the USO’s unified architecture, the IT team now manages storage from a single interface, saving time and reducing the complexity of day-to-day tasks.

Scalability Without Forklift Upgrades: The USO appliance enables easy scaling through EBODs for storage expansion and scale-out via additional nodes, increasing both storage capacity and performance without requiring major hardware overhauls.

Greater Performance: Leveraging dedicated NVMe for OS with expansion for hot tier, multi-core processors, TBs of memory, and high-speed network and storage connectivity, the USO appliance delivers exceptional performance for demanding workloads.

Increased Data Availability: The solution’s high-availability features ensured that critical data remained accessible during unexpected events, boosting operational continuity and reliability.

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